Front Office Manager – Property Management Specialists – London £28k

Front Office Manager – Property Management Specialists – London £28k

Apart Hotel Assistant Manager, Apart Hotel General manager, Assistant General Manager, Assistant Manager, General Manager, Hotels & Serviced Apartments, Pub, Bars & Restaurants, Retail

Central London, East London, North London, South London, West London



The Company

Gordon Charles Recruitment is very pleased to have been approached by a Specialist Property Management firm based in Central London to recruit the Front Office Manager for their Central London region with a background stemming from Hotels, Apartments, Restaurants, Bars, Clubs or Retail.

Our client works with a range of corporates, management companies and portfolio owners to provide management services across the southern region of the UK. The company’s belief is that effective communication is the key to good property management. Their employees are trained to provide clear management advice and problem solving support to leaseholders. The organisation is based on clearly defined and efficient systems which in turn help the staff provide the client with an exceptional property management service. Due to their continued success, and exceptional growth strategy, this international company is actively seeking to appoint a Front Office Manager to join the Central London based pro-active team with the understanding of Hospitality being the true focus of this individual.


The Role

The primary function of the Front Office Manager will include managing a property portfolio of private residential tenancies throughout Central London, liaising with tenants, landlords and contractors, registering deposits and building working relationships with tenants


The Successful Front Office Manager candidate will:

  • Have an extensive working knowledge in a hospitality-led customer-facing environment where the customer is king! This could stem from a background in Hotels, Apartments, Restaurants, Bars, Clubs or Retail
  • A responsibility and accountability that has been gained from managing a number of people in different job roles at the same time
  • Be able to easily establish, influence, build and maintain relationships with clients to develop profitable and sustainable business
  • Produce client specific proposals and attend prospective client meetings and presentations, at all times aiming to persuade prospects/clients of the benefits of the company’s products and services
  • Manage the sales process from initial opportunity through to the securing of the contract and ensuring successful implementation of setting up new accounts
  • Attend exhibitions, conferences, networking events where appropriate to win new business and consolidate relationships with existing accounts
  • Be able to demonstrate a background in identifying new business opportunities and ultimately winning that business, developing the client relationship forward and working the referral network to maximise business opportunities
  • Have a clear understanding of hospitality and a proven track record in overcoming these issues with services and knowledge
  • Have natural and effective planning and organisational skills
  • Hold a Driving License and possess the flexibility to travel across London
  • Be ambitious to progress within an expanding organisation


The Rewards

  • Starting Salary of between £25k – £28k dependant on experience
  • Generous Achievable Bonus
  • Exceptional Career Development Opportunities
  • Healthcare
  • Life Insurance and Income Protection


What Next?

If you believe that you have the appropriate experience to make a success of this Front Office Manager position and would like to apply for the role please send me a copy of your CV, in word format, to Mark Coton.

Please Note: You must be resident in the UK and eligible to work in the UK. Unfortunately, due to the high volume of responses to our advertisements we are only able to respond to successful applicants. If you have not had a response from us within 5 working days please assume that your application has not been successful.

Gordon Charles Recruitment is dedicated to recruitment in the Hospitality Industry.


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