Turtle Bay to reopen four sites for delivery and collection: Turtle Bay, the Caribbean restaurant brand backed by Piper, is to reopen four sites for delivery and collection later this week, Propel has learned. The 44-strong company will reopen its outlets in Bristol’s Cheltenham Road, Crawley, Colchester and Nottingham on Thursday (4 May). It shuttered all sites across the country in March. At the start of March, Jon Temple stepped down as the company’s chief operating officer to pursue other interests. Temple, who joined Turtle Bay at the start of 2016 as finance director, has since joined nursery operator N Family Club as its chief financial officer.
Deep Blue to reopen one site in ‘controlled experiment’: Deep Blue Restaurants, owner of the Deep Blue and Harry Ramsden brands, is working on plans to reopen its sites with social distancing measures in place and will begin with just one of its 50 locations. The Bedhampton store in Havant, Hampshire, will open for online orders for delivery and collection on Wednesday (6 May) and will be used to shape the gradual reopening of the remaining locations over the coming weeks. Social distancing measures will be in place along with sanitising stations for customers and enhanced hand washing and cleaning procedures. There will also be temperature tests for staff at the beginning of every shift. Chief executive and founder James Low said: “The decision to close all locations was obviously a difficult one as we could have continued to operate for delivery and collection, but the safety of our teams and customers was, and remains, our top priority. We are also very mindful of the dangers of a second wave of covid-19. There are complexities of opening with social distancing rules in place, which is why we have decided to take a more cautious and gradual approach than many others. We will learn from the experience of opening Bedhampton and use this knowledge when implementing our reopening programme.” Deep Blue operates 36 sites under its eponymous brand and 14 under Harry Ramsden’s, which it acquired from Boparan Restaurant Group in August.
Patty & Bun reopens four sites for delivery: Patty & Bun, the better burger concept led by Joe Grossman, has reopened four sites for delivery. The company has reopened three in the capital – Hackney, London Bridge and Notting Hill’ – along with its outlet in Brighton. The restaurants in London are open for delivery via Deliveroo daily from noon to 9.30pm. The service is available from the Brighton site between 4.30pm and 9pmfrom Monday to Thursday and noon to 9pm between Friday and Sunday. Patty & Bun said it hoped to reopen more sites soon and also introduce click-and-collect and pick-up. As well as social distancing and enhanced safety measures, the company is covering taxi costs for staff so they do not need to use public transport. Last month Patty & Bun joined forces with its meat supplier, butcher HG Walter, to produce “The Lockdown DIY Patty Kit”. The kit, which is available anywhere within the M25, features Patty & Bun’s HG Walter beef patties, brioche buns, a mini squeezy bottle of smokey Patty & Bun mayo, cheese slices, and the home-made pickled and smokey onions.
Hotel Chocolat showing ‘agility and resilience’ as it pivots business, secures £35m RCF: Hotel Chocolat has said it is “encouraged” by its “agility and resilience”, particularly when exploring online sales avenues while it has completed a hike in its banking facilities with a new £35m revolving credit package. Since shutting stores on 23 March, the business said it has been “able to rapidly leverage its direct-to-consumer multi-channel model to redirect demand to online, and to modify the working methods of its distribution warehouse to operate safely, with a temporarily reduced product range”. Hotel Chocolat’s new revolving credit facility with Lloyds replaces a £10m overdraft. The facility is comprised of two separate tranches; £25m expires in December 2021 and is provided by Lloyds under the terms of the government’s Coronavirus Business Interruption Loan Scheme and the remainder is provided on normal commercial terms expiring at the end of December 2020. Co-founder and chief executive Angus Thirlwell said: “Hotel Chocolat is a strong brand with differentiated products, a loyal customer base, and a vertically integrated direct-to-consumer business model, built for agility. It is a reflection of these attributes that we have been able to add additional banking cover to the oversubscribed equity placement in March. The financial headroom gives us greater resilience against ongoing disruption and enables us to move onwards with longer-term growth opportunities.”
Adnams appoints new chief financial officer: Suffolk brewer and retailer Adnams has appointed Jenny Hanlon as its new chief financial officer. Hanlon joins from insurance company Global Risk Partners on 15 June and replaces Stephen Pugh who is retiring after 16 years with Adnams. Hanlon has extensive experience across multiple sectors having also spent time with companies such as Barclays, brewer and retailer Greene King and insurance broker Willis. Adnams chief executive Andy Wood said: “Jenny is a great addition to our team and I am sure will make a positive impact on the business now and in the future. We have more than 2,700 years of service in our business and people are at the heart of everything we do. I would like to thank Stephen for his years of service to Adnams – we wouldn’t be the business we are without his significant contribution.”
Twisted London fast-tracks King’s Cross opening due to delivery demand:Twisted London, the virtual restaurant brand from social media group Jungle Creations, has fast-tracked the opening of its restaurant in King’s Cross. The site is currently offering delivery during the lock-down, but unlike its existing Shoreditch outlet will provide counter service when restrictions are lifted. It was due to open later this year but Twisted London said it had decided to speed up the launch given the current demand for delivery The restaurant is within the Tileyard development in Tileyard Road and builds on the brand’s existing site in Shoreditch. The menu includes its range of burgers, Korean fried chicken and sides such as high steak fries.
Moto appoints new chief financial officer: Moto, the UK’s largest motorway service area operator, has appointed Claire Catlin as its new chief financial officer. Catlin, who will report directly to chief executive Ken McMeikan, joins Moto from Sainsbury’s where she headed the finance function for the Argos business. Prior to Sainsbury’s, she worked for Inchcape, Home Retail Group and Daimler-Chrysler. Catlin has taken over from Robert Prynn, with a smooth transition planned through to the end of May. McMeikan said: “Claire has a proven track record of identifying opportunities for innovation and business growth. I believe her experience will be invaluable as we set out to deliver our vision ’To Transform the UK’s Rest Stop Experience’, as well as successfully navigate our way through the challenges presented by coronavirus. I would also like to thank Robert on behalf of the board for his invaluable contribution throughout his 28 years’ tenure, during which time the business has grown successfully. We wish Robert well for the future.” Catlin said: “Moto is a great business with an excellent track record of growth and a strong financial position. I look forward to working with the board and the team to accelerate further from this great foundation.”
Shoryu Ramen reopens Shoreditch site for delivery: Shoryu Ramen Restaurant Group, which specialises in Kyushu cuisine from the southernmost of Japan’s main islands, has reopened its site in Shoreditch, east London, for delivery. The service is available via Deliveroo daily between 11:30am and 9pm. The menu includes its signature Ganso and kotteri ramen along with street food sides of buns, gyoza, and takoyaki. Japan Centre groceries and food kits are also being made available. Shoryu Ramen is following strict government guidelines and social distancing measures at the Great Eastern Street premises, including pick-up spaces being a minimum of two metres apart, use of personal protective equipment and contactless delivery.
Ex-KFC MD joins Gousto board: Misty Reich, former global chief people officer at KFC/Yum! Brands and managing director at KFC Central & Eastern Europe, has joined the board of food recipe box company Gousto. The appointment comes three weeks after Gousto raised an additional £33m investment to boost further job creation and business expansion. It also follows the appointments earlier this year of chief financial officer Jim Buckle (ex-LoveFilm), and the company’s first chief people officer Lisa Hillier (ex-Just Eat and The Restaurant Group). The company said Reich will be advising on all people-related matters. Reich said: “I’ve been impressed by the sheer growth of the business over previous years and reassured by the responsible response Gousto has taken to the coronavirus outbreak. There are exciting times ahead for Gousto and I look forward to being part of this.” Chief executive and founder Timo Boldt added: “Misty has incredible experience in all things people. Her experience in senior leadership roles with some of the world’s most famous food brands is highly relevant to Gousto given the importance of people and culture on our journey to more than 1,000 employees. Bringing Misty on to our board is part of a comprehensive review of our board structure, making sure we have the right support for the next five years of our journey. I am expecting further appointments over the next months.”