Head of Food Delivery – Flourishing QSR Co. Central London (POSITION FILLED)

Head of Food Delivery – Flourishing QSR Co. Central London (POSITION FILLED)

Food Delivery

£40000
Central London

The Business and The Plan

Established in 2012 in the heart of London’s West End this casual dining restaurant business offers premium quality dishes prepared on site by professionally trained chefs. The business has received significant critical acclaim and is in significant yearly growth. The owners have identified the next restaurant site and this will open in the next couple of months.

In order to expedite the business’ growth, over the next few months a central London dedicated delivery hub will be launched to capture and exploit the burgeoning restaurant delivery sector, which is in unprecedented growth.

Once this first delivery hub site is successfully established, the business will roll out an urban delivery hub network in tandem with its restaurant network.

The Opportunity

We are looking for a natural entrepreneur to manage the first site in Central London then lead the roll out of this new business venture.

Responsibilities

  • Recruit the team to run the first delivery hub, taking responsibility for its overall operation and profitability
  • Create and manage the business processes for the first site in Central London
  • Build customer insight from target corporate customers and use to develop all aspects of the service, including menu, packaging, service standards and distribution
  • Develop and implement the business’ sales & marketing plan with a primary goal of generating awareness
  • Focus on customer satisfaction as the top priority, building strong customer loyalty via excellent customer service and a strong customer contact plan
  • Manage the delivery side of the operation, using both third party delivery companies coupled with own distribution
  • Create a 3-year business plan for the business’s Delivery arm
  • Roll out the kitchen hub to further sites in Central London and beyond

Required Experience

This opportunity will suit a highly driven, entrepreneurial individual with extensive experience (4 years plus) in the food delivery sector.

Rewards

  • Base Salary £35-£40k
  • Generous & Realistic Bonus Structure (Six Figure Package Potential)
  • Equity Potential

 

Contact

nick@gordoncharles.co.uk

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